lolly hair shippment & payment policy

We proudly ship worldwide

Standard delivery time is between 3-5 working days, Monday through Friday to Eastern Standard Time. We do not process on the Sunday or holidays. Usually the orders can be shipped out within 24 hours after getting the payment not including the weekends or holidays. Please plan in advanced accordingly.

Although we try to get your hair to you as fast as humanly possible, please don’t order hair less than 24 hours before you need it! It's always best to give yourself at least a 2 week cushion before you need it to avoid any unforeseen circumstances that may delay delivery.
All orders can be chose to be shipped out according to fast and safe rule. So as for the different country, there are different warehouse and shipping way to delivery the hair.


 USA customers order
USA customers orders always ship out from USA warehouse by USPS( , unless there is no stock, we will ship out from China warehouse by DHL(,FEDEX(,UPS( The N.Y warehouse of USA, we offer express shipping of 2-3 working days, items ship from China warehouse usually takes 3-5 working days.

Non-USA Customers Orders

1.Europe/Canada/UK:Usually the orders will be shipped from our warehouses in China by DHL/TNT, It takes 3-5 working days arrive free shipping.

2.Africa: SA Customers order can be shipped out from China warehouse by DHL,or Dpex. Choose DHL need to be charged USD 15 shipping fee, while no charge more shipping fee for the dpex. The customer will get the hair within 7-10 working days no matter which shipping way.

3. Other Remote: The logistics company needs to charge the corresponding shipping cost, according to the weight of the order.

Please Notes:

1.One day in a week won't process orders-- U.S Saturday. Shipping companies all close on Sunday. Please choose the right shipping method with concern after Friday.

2.Processing & shipping times may be extended during sales & holidays.

3.Orders will only be remained for 5 working days after placement when phone number missing or unclear address. Longer than that, order will be canceled and money will be returned accordingly. So please make sure that you leave correct shipping address and telephone number when place order.


We usually accept Paypal, Buyer's can use credit card(Visa,Master,Discover,American Express Card) to pay to our Paypal. If your card is turn down or you can not get through your order, please contact our customer service to help:

1. Choose the hair you want and email us all the details about your order, such as the hair type, the length, the pack you want, and price, and your details of your address to our customer service email:

2.Any questions, just feel free to contact us! Always waiting for u.

Contact Us:

Phone: +8617698006876


Address: Xuchang, Henan, China